Nearbuy helps customers discover and buy great things to do, eat, and buy around them, with offers across restaurants, spas, salons, activities, shopping/gift cards, and other local experiences. Offer availability may vary by city and merchant.

On the deal page, click the Menu/Inclusions button to view the full menu or inclusions. Click the Details button next to it to see a pop-up with the cancellation policy, validity, redemption steps, and other important instructions.

Yes, a prior reservation or appointment is mandatory, and booking depends on merchant availability. The merchant may deny service if reservation slots are full or no booking was made in advance. We strongly recommend mentioning that you've purchased a Nearbuy voucher while booking, so the merchant can prepare for your visit and ensure a smooth, hassle-free redemption.

Browse the offer, log in or sign up, and complete your purchase through the checkout flow. Nearbuy supports secure payments through UPI/credit/debit cards, net banking, and wallets.

The convenience fee is a nominal charge applied per transaction when you buy a voucher or deal on Nearbuy. It is separate from the merchant service cost and supports the platform's deal discovery and secure payment experience.

Keep the voucher handy on your phone or open it from the Purchases section in the app. Make a prior reservation before visiting, then show the voucher to the merchant at the outlet for verification — the merchant will verify and redeem it using the voucher ID at the time of service.

The merchant's contact details are listed directly on your voucher. You can call or contact the merchant directly using those details to book your reservation or appointment.

No to both. Vouchers should be redeemed only at the merchant location before the service starts, and once a voucher is purchased, the location and offer details cannot be changed or swapped.

Yes. You can share the voucher PDF directly with friends or family through email or messaging apps.

Your purchased vouchers are available under the “My Purchases” section of your Nearbuy account on the app, web, or mobile web platform. Preferred dates, time slots, and tables depend on merchant availability — if your preferred slot isn't available, choose another date or time within the voucher validity period.

No. Once a voucher is generated or purchased, it comes with a fixed validity period that cannot be extended — please use it before expiry. An expired voucher's validity cannot be extended and it cannot be cancelled under any circumstances. Non-cancellable vouchers are also non-refundable and non-transferable once purchased.

No. Nearbuy's universal fine print says offers cannot be combined with other offers and are not valid for cash back unless stated otherwise.

Yes, providing the voucher code is mandatory to avail the deal, and the merchant may also verify your voucher details before redemption. Unless the deal states otherwise, the voucher must be redeemed in a single visit.

On the order review page, select “Have a Promo Code?”, enter the code, and click Apply before completing payment.

All active promo codes and instant discount codes linked to your account are shown in the My Promo Codes section — click “Know More” or “T&C” next to a code to view its validity period and full terms. You can also view current promo and cashback offers on the Promos page.

You'll receive the Instant Discount code within 24 hours after successfully redeeming your voucher or availing the service at the merchant location. Once an Instant Discount code or Cashback Credits has expired, it cannot be extended.

No. Discount codes are one-time use per user. If the order value is lower than the maximum discount, the unused balance is forfeited and cannot be used later.

Don't worry. If a transaction fails or is dropped mid-process, any applied promo codes, discount codes, or nb credits may temporarily disappear. They should roll back to your Nearbuy account within 15 minutes — please check again after that.

Your money is safe. If a transaction fails after your account has been debited, our system will automatically initiate an auto-refund if Nearbuy received the amount. Depending on your bank's processing times, the refund will reflect in your account within 10 working days. If you don't receive it within this period, contact Customer Support at support@nearbuy.com or +91-7303390416 (daily, 11:00 AM to 8:00 PM).

You can download the Nearbuy app from the Google Play Store or the App Store through the links available on the website. For any queries or concerns, email support@nearbuy.com or call +91-7303390416, available daily from 11:00 AM to 8:00 PM.

Send an email to support@nearbuy.com from your registered email address along with the reason for deletion, and our team will assist you.

You can register your business as a seller by either emailing us at partnersuccess@nearbuy.com or visiting merchants.nearbuy.com and completing the seller registration form. Our Partner Success team will review your application and guide you through the onboarding process.